Experience Counts

A service company is no better than the people it employs and deploys. Hire the wrong people, train them poorly, dispatch them in the field without oversight or verification and the results will undoubtedly show. 

Southern Cross has a rigorous training and qualification program that tests every aspect of an individual’s capacity to effectively perform the tasks required. We test all candidates both in the classroom and in the field to ensure that all survey work is performed only by exceptionally qualified individuals.

But we don’t stop there. We conduct field audits on a routine basis of every technician. In addition, we apply sophisticated metrics to measure the expected performance of technicians and immediately dispatch another technician should actual results differ from projections.  As with any reputable quality control initiative, we also leverage proprietary technologies to track technicians and verify results. 

What this all adds up to is a well-trained team of seasoned professionals that operate in an “eyes up” fashion. Trained to spot issues others miss, we offer a broad range of ancillary services which comport with our core services. For customers, our “eyes up” approach is a significant value add.